FAQ

Products

We recommend washing our products with other clothes in the right color. According to the instructions sewn at the bottom of each piece of clothing, it should be washed at 30 ° C, at the lowest possible speed and inside out. We do not recommend tumble drying.

To repair the product yourself, you need an iron and baking paper/parchment. The rhinestone should be placed in the place where you want to stick it and covered with paper. Then you heat the iron to 170 ° C and put it on the parchment for about 8-10 seconds. After this time, peel off the parchment and leave the glue to dry for several minutes. When the glue has cooled down, the product is ready to be used again.

There is a size guide in the product description on our website.

Payments

For purchases we accept the following payments: BLIK, Paynow (Quick transfer).

If it’s not possible to redo the payment we advise you to place a new order or reach out to us.

Shipping & returns

Orders are shipped within 1-2 business days after payment is made.

Yes, we send foreign shipments via Poczta Polska Global Express. Please note that foreign orders must be paid via Paypal.

Tak, masz prawo do zwrotu produktu jeśli jest w stanie nowym, zdatnym do dalszej sprzedaży i termin zwrotu nie przekroczy 14 dni od dostarczenia paczki. Aby dokonać zwrotu należy udać się do zakładki „Polityka zwrotów” i postępować zgodnie z zapisanymi tam informacjami. Jeśli chcesz wymienić produkt na inny, prosimy o kontakt mailowy w celu weryfikacji zamówienia oraz dostępności produktu, na który ma być wymieniony produkt zamawiany.